We're Here to Help

If you're facing unexpected financial hardship due to the COVID-19 pandemic, we're here to help you through it. Call 877-860-6020 and select option 3 to discuss flexible payment options and assistance programs available.

Apply or Recertify for CARE

Complete this form to apply or recertify for California Alternate Rates for Energy (CARE) Program. Recertification is required every two years.

Enter gas account information


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You can find your Southwest Gas account number near the top of your bill, under your service address.


CARE Rate Application

CARE provides a 20% discount on your gas bill every month for income-qualified customers. This discount is available for your primary residence only. The Southwest Gas bill must be in your name. You may not be claimed as a dependent on another person's income tax return other than your spouse's. You will need to renew your application every two years or when requested by Southwest Gas.

Qualification for the CARE Program is based on your household income and household size.

CARE Program Income Requirements
Annual Household Income Guidelines
(effective 06/01/20 through 05/31/21)
Number of Persons
Living in Household
Total Combined Income
from ALL Sources
1-2 $34,480
3 $43,440
4 $52,400
5 $61,360
6 $70,320
7 $79,280
8 $88,240
For each additional person, add $8,960

Number of persons living in my household:



Review and submit application

I certify that the information I have provided in this application is true and correct. I understand that Southwest Gas reserves the right to verify my household's income and I agree to provide proof of income, if asked. I agree to inform Southwest Gas within 30 days if I no longer qualify to receive the CARE discount. I understand that if I receive the CARE discount without meeting the qualifications I may be required to pay back the CARE discount I received. I understand that Southwest Gas can share my information with other utilities or their agents to enroll me in their assistance programs.